FAQs

 

Lessons

 

  • How long is each swimming lesson?

30 minutes.

 

  • What days of the week do swimming lessons take place?

Lessons are provided on Mondays, Tuesdays, Wednesdays, Fridays, Saturdays and Sundays.

 

  • How many children are in each class?

There are a maximum of 9 children in each class.

 

  • Can my child try a swimming lesson first before committing?

Yes, we offer your first lesson as a free trial in order to ensure your child is in the correct class and enjoys themselves.

 

  • What if my child is unwell or on holiday and cannot attend a lesson?

Arrangements can be made to replace the missed lesson on a different day at no extra cost.

 

  • Are lessons on during the school holidays?

Yes, the swim school operates 50 weeks of the year (2 weeks off at Christmas) with additional intensive courses in Spring, Summer and Autumn school holidays inclusive of membership.

 

  • What are your teacher/child ratios?

Beginner 1 = 3 teachers : 9 children

Beginner 2 = 2 teachers : 9 children

Improver = 1 teacher : 9 children

 

  • Will my child have the same teacher each week?

Our teachers have an average of over 5 years service with Kingfisher, ensuring the highest level of continuity of teaching.  Additionally, our high teacher/child ratio ensures there is always at least one familiar face, despite any staff holidays or illness.

 

  • What qualifications do your teachers have?

All of our teachers hold a minimum of an STA Level 2 Award in Swimming Teaching, with almost all of our teachers holding either STA or RLSS Pool Lifeguard qualifications as well. Most of our instructors swam competitively from a young age and many also hold advanced teaching qualifications, including coaching, open water and national tutor qualifications.

All of our teachers are DBS checked and enrolled in the PVG scheme.

 

Payment

 

  • What is the cost of your lessons?

£50 per month per child for group lessons

 

  • How do I pay for swimming lessons?

Payments are taken through standing order on the 1st of each month.  Details will be provided to you after your initial trial lesson.

 

  • Are there any discounts available for booking more than one child?

For larger families booking group lessons, we offer a 25% discount for the 3rd & 4th siblings.

 

  • Can I pay by cash/cheque?

No. For logistical & security reasons we can only take payment via standing order.

 

  • What is included in the monthly membership?

    1 lesson per week.

    Flexibility to fit lessons around holidays, illnesses etc.